ShinyStat™ - Frequently Asked Questions

• Invoicing and activation
• Contract
• Renewal and Upgrade
• Icons and Counters
• Pages and Dynamic Pages
• Referrer
• Password
• Top Sites
• Data tracking
  • Why does ShinyStat stop tracking data?
  • Why does the weekly report display all data as 0?
  • Can I change the URL without loosing the retrieved data?
  • How can I track the requests to files on the web site (PDF, ZIP etc)?
  • How can I exclude my own accesses from reports?
  • The option: 'Exclude this computer from reports' is active, but it seems not to work. Why?
  • My Log Analyzer statistics are different from ShinyStat statistics. Why?
• Other questions