Glossary
ShinyStat™ - Frequently Asked Questions
Other questions
Why do I not receive the weekly report by e-mail?
Why do I not receive the weekly report by e-mail?
The ShinyStat weekly report is sent every Monday. In order to receive the report correctly, it is necessary to make sure that:
- The e-mail address entered in the 'User Information' page in the Setting section is correct
- The 'E-mail weekly report' option is selected in the 'Preferences' page in the Setting section.
If both the parameters are correct, verify if any specific protections or restrictions are set on your e-mail account. These may restrict receiving automatic e-mails from ShinyStat.
The ShinyStat weekly report is sent every Monday. In order to receive the report correctly, it is necessary to make sure that:
- The e-mail address entered in the 'User Information' page in the Setting section is correct
- The 'E-mail weekly report' option is selected in the 'Preferences' page in the Setting section.
If both the parameters are correct, verify if any specific protections or restrictions are set on your e-mail account. These may restrict receiving automatic e-mails from ShinyStat.
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