ShinyStatâ„¢ - Frequently Asked Questions

Renewal and Upgrade

Why is a 'Possible limit exceeding' e-mail sent?

Why is a 'Possible limit exceeding' e-mail sent?
The message is automatically sent every Monday, when the monthly limit of page views is likely to reach the 90% of the montlhy available page views in the purchased range.
This warning message is important because once the number of page views indicated in the contract reaches its limit, the service stops. The data that should be retrieved up to the activation of the upgrade will be lost.
Shiny has decided to send this e-mail with the purpose to avoid its customers unpleasant consequences due to the sudden interruption of service.


Back to Frequently Asked Questions index
Help online